Registration
- Only Georgian citizens aged 25 and above, or foreign citizens aged 18 and above, who are not prohibited from participating in online-electronic gaming under the legislation of Georgia, are eligible to register on the website;
- In order to participate in games of chance and\or profitable games, users need to register on the website according to the given rules, on the basis of which a player’s gaming account will be created;
- When starting registration, the player enters their ID number or passport number along with their mobile number on the registration form;
- The system sends an SMS to the provided mobile number, which the player must enter in the designated field. After confirming the SMS, the user's data is checked in a list defined by the legislation of Georgia, which includes restrictions on participating in games of chance and/or profitable games. If the user is on the “prohibited persons” list, they will be notified via a message on the website and will not be able to register. If the player is not on the prohibited list, they continue the registration process by creating a unique username and secure password for their account;
- The password must consist of at least 6 characters. Strong authentication is recommended for users;
- In order to proceed, the player reads and accepts the website's terms and conditions. They also agree to the processing of their personal information and data verification by the company during the registration and verification process, and in cases provided by law;
- After completing the initial registration process, the player is assigned a unique user code;
- In order to finalize registration, the verification process must be completed according to the legislation of Georgia, which includes uploading the required documentation and filling in personal data;
- The player’s electronic account includes the following information: first name, last name, date of birth, ID number or passport number, registered residential address, nationality, unique username, email and mobile phone number;
- Information contained in the player’s file, as well as any part of the personal identification number and/or state-issued identity document or passport, the player’s password, and their personal financial information, is stored in an encrypted form;
- Users are allowed to create only one gaming account;
- Users are obliged to provide their personal and contact information correctly and completely;
- Users are obliged to keep their account details (username, password) secure and not share them with third parties;
- For assistance with the registration process, users can contact the remote support service of “Leader-Bet Slot” LLC.
Authentication
- “Leader-Bet Slot” LLC offers SMS authentication to its users for additional security. The website users can activate two-factor protection, two-digit authentication mode from their personal profile’s "security settings" page. Two-factor protection involves entering a one-time short-term code, sent by the company to the user's phone number, registered on the account;
- During the authentication process, if the user enters the wrong password, the system will display a pop-up window with a security code for additional protection. After 3 unsuccessful login attempts, the user's account will be blocked.
Username and Password Recovery
- If the user forgets their password or unique username, they can use recovery feature of the password or unique username;
- In order to recover the unique username, the user must enter their ID number, registered mobile number and security code on the website. The system will then require a one-time code, which will be sent to the user’s registered phone number. Upon successful completion the process, the user will be notified of their unique username through a website message;
- In order to recover the password, the user must provide their username, personal number, registered mobile number, and security code on the website. Then the system will require to enter a one-time code sent to the user’s registered phone number. After entering the code and successful completion of the process, the user will be able to create a new password.
User Profile
The following actions are available from the user profile:
- Balance management, deposit, withdrawal or transfer to a safe. Transactions are subject to the conditions outlined in the site rules;
- Phone number or password change. During the change process, the system will require to enter a one-time code sent to the user’s registered phone number;
- Enabling or disabling SMS notifications, including receiving SMS notifications on promotions, bonuses, or other news;
- Suspending or blocking the account. The account blocking function is available in the profile, on the personal information page;
- Viewing transaction history, which includes deposits, withdrawals and transactions related to bet placements. The user can request a statement from their gaming account, which provides details of deposits, withdrawals, winnings and lost amounts, as well as the amount of bonuses accrued. In order to request a statement, the user needs to contact the company’s remote service team in writing.
- Viewing website login history, available on the "login history" page. This allows users to find the information on their account usage, to monitor their account usage for frequency and legitimacy. The exact date, time and IP address of each login is provided in the history.
Data provided in the user's profile are protected in accordance with the privacy policy of the website. The information will not be shared with third parties without the user's consent, except as otherwise required by law.
Inactive Accounts
- According to legal requirements, an account is considered inactive if the player has not used it for the last 1 year. Inactive accounts are closed by the company;
- Funds on inactive accounts are considered abandoned from the moment the account is deemed inactive and the user loses the right to dispose of the abandoned funds;
- At least 60 days before considering the funds abandoned, the company takes appropriate measures to contact the player;
- If the player cannot be reached or refuses to withdraw the funds, such amounts are transferred to a special account by the company.
Deposits and Withdrawals
Deposits and/or withdrawals from the player’s gaming account are processed instantly via cashless payments through partner banks, while cash withdrawals are available at "All Pay Way" (Leaderpay) and "Leader-Bet" cash desks. Deposits can also be made via pay boxes.
During deposit and/or withdrawal, the user's account must be active and verified. The funds on the account are available for immediate withdrawal unless the withdrawal is restricted due to violations or other reasons.
For cashless payments, players choose their preferred partner transfer operator and transfer funds from their deposit to their personal bank account or plastic card. The withdrawal limit is determined by the withdrawal operator and is provided in details on the player’s profile withdrawal page. According to the government regulations, the withdrawal commission is 6% (5% - tax, 1% - service fee).
Account Closure
The user can close their account any time by contacting the website’s remote support service. Before closing the account, the user must withdraw any remaining funds from their gaming account. Upon closure, the user loses access to all functions and data of their account.
Account Suspension/Blocking
The player’s account can be suspended/blocked upon request by the player or by the company.
- A player can suspend their account through the website by selecting the suspension/blocking button in their personal cabinet. The account can be suspended for different periods—1 day, 2 days, 3 days or indefinitely (for indefinite blocking, the player needs to contact remote support service). A temporarily blocked account will be reactivated after the suspension period ends.
- The company may suspend or block the player’s account in cases such as at the request of an authorized body, if illegal activity is detected on the account, or if the player is prohibited from participating in games of chance and/or profitable games under the legislation of Georgia.
If an account is created by a person, who is prohibited from participating in gambling under the law of Georgia on “Organizing Lotteries, Games of Chance and Other Prize Games”, the company will block the account and notify the player via email, SMS, or a notification displayed upon logging in. In the case of blocking, the player cannot place bets or deposit funds. If the player does not withdraw the funds from their gaming account within 90 days of the blocking, the funds will be considered abandoned. Withdrawals are not allowed for persons, who are not verified according to legal procedures.
According to legal requirements, abandoned funds will be transferred to a special account by the company.
A suspended/blocked account may be reactivated, when:
- The suspension/blocking period has expired, if applicable;
- An authorized body has given relevant consent for the account to be reactivated;
- The player has fully complied with corrective actions, if applicable;
- The issue, on the basis of which the person was prohibited to participate in games of chance and/or profitable games under the law of Georgia on “Organizing Lotteries, Games of Chance and Other Prize Games”, has been resolved.
In the case of account suspension, the player will not be able to place bets. In the case of blocking, the player cannot place bets, deposit, or withdraw funds unless the blocking was due to a prohibition to participate in games of chance and/or profitable games.
If the player's internet connection is interrupted during the game, the bets placed before the interruption remain valid.
Malfunction voids all pays.
