Disputes and Complaints

Disputes and complaints

The information on the bet is kept before the winnings are issued. In case of dispute, the record recorded on the company's computer network is crucial.

The complaint shall be considered within 30 calendar days of the date of the latest of the events included in the variant. After this deadline, no complaints will be received.

In cases which it is impossible to foresee in advance and which are not described in these rules, the player is obliged to agree with the decision of the company management. Otherwise, the dispute will be resolved in accordance with the legislation in force in Georgia.

In the force majeure circumstances, the company shall be free from any obligations.

The Company is committed to keeping all information about players and bets confidential. Online bookmaker’s website address: www.lider-bet.com

This Agreement is effective upon its promulgation and is binding on all players of the company.

Final Provisions

Any information related to games on the Leader-Bet Slot Ltd server is stored for up to 30 calendar days and in case of a dispute, data protected and stored in its online database is of a critical importance. Claims will not be processed after the expiration of the deadline.

These rules are effective upon their promulgation and all previously existing rules are void. These Rules are effective immediately upon their publication and are binding on all users of the Online Bookmaker Website.

The administration of the online bookmaker, after the prior written agreement with the Ministry of Finance of Georgia, is authorized to make any changes or additions within the framework of the current legislation. However, the administration will ensure its publicity immediately.

In the event of a dispute arising out of these rules, the player is obliged to agree with the decision made by the administrator of the online bookmaker but is entitled to appeal to the appropriate administrative body.

In the force majeure circumstances, the company shall be free from any obligations.

In case of any technical or mechanical defects, the bet and / or the result will be considered canceled and / or the bets will be returned to the customer on deposit.

Persons under 25 years will not be allowed to the bookmaker, no bets will be accepted from and no winnings will be given to such persons.

The Company is committed to keeping all information about players and bets confidential. If in the ratio of bets, the possible loss of the bookmaker exceeds 10,000 GEL, the bookmaker temporarily stops the betting.

Director of Leader Bet Slot Ltd. A. Shubitidze